General |
Services |
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Residential Applications |
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Commercial Applications |
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General |
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What kind of services does American Garage Doors offer? At American Garage Doors we offer installations and cash-and-carry sales of both residential and commercial garage doors and garage door openers. We offer repair service and emergency repair service on all brands of residential and commercial garage doors and garage door openers. We also sell and install residential entry doors. What kind of experience do the servicemen have? All of our servicemen have a minimum of 3 years experience in garage door repairs and installations. All are professionally attired, conduct themselves in a gentlemanly manner while working at your home, call when on their way to your home and arrive in marked vehicles. What cities and towns does American Garage Doors cover? American Garage Doors covers all of Erie County and parts of Niagara County, including, but not limited to, Alden, Amherst, Blasdell, Boston, Buffalo, Cheetowaga, Clarence, Clarence Center, Depew, Derby, East Aurora, Eden, Eggertsville, Elma, Getzville, Grand Island, Hamburg, Kenmore, Lackawanna, Lakeview, Lancaster, Marilla, North Tonawanda, Orchard Park, Snyder, Springville, Tonawanda, West Seneca, and Williamsville. For areas outside this range, please call our office at 823-3422 to see if we can work out exceptions. Where is your showroom located? The American Garage Doors showroom is centrally located at the corner of Ridge Rd. and Orchard Ave. in Lackawanna, minutes from the New York State Thruway, Route 5 or Route 62. Our showroom hours are Monday - Friday, 9am - 5pm and Saturdays, 9am - 1pm. Please call 823-3422 if you need to try and set up an after hours appointment. |
Services |
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How can I schedule an estimate? Simply call our office at 823-3422 and speak to Shannon or Dave to set up an appointment for a free estimate for a new garage door or opener. How much does an estimate cost? At American Garage Doors an estimate for a new door or opener is free. Free estimates are not given for repair service calls, however our serviceman will give you an estimate for the cost of the repair up front before he begins any work. How long do I have to wait for an estimator to come to my home or business? Often we can get an estimator out to your home or business the very same day. This not always the case, but it will never be more than 2 days but always at your convenience. How can I schedule a service call? Call the American Garage Doors office at 823-3422 and speak to Shannon or Dave to set up a repair service call. Does American Garage Doors charge by the hour for residential service calls? Absolutely not. Our serviceman will inspect the door for the problem as well as any other issues and tell you the price up front including the service/labor charge and parts charges. We use a flat rate for our service/labor charge for residential repair services. How long do I have to wait for a serviceman to come to my home or business? We will often be able to be there the same day. This cannot always be the case, but we will be there no later than 24 hours. We take pride in our ability to fix your door when you need it fixed. |
Residential Applications |
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What brand of residential doors does American Garage Doors carry? At American Garage Doors we are authorized distributors for CHI Overhead Doors and Garaga Doors. Which doors does American Garage Doors recommend? The recommendation that American Garage Doors will always make to customers is the door that best fits your application, decor and budget. We will never try to "push" a higher priced door for an application that doesn't need it. We offer everything from non-insulated galvanized steel doors to high R-value insulated doors in a wide variety of colors, styles and window options. Stop into our office or call 823-3422 to speak to Shannon to have some literature sent to you. How long does a residential installation take? Every installation application is different so the time varies but standard single car door takes approximately 2 hours and a double car door takes approximately 3 hours. Does American Garage Doors stock residential doors? Yes. American Garage Doors stocks the most popular non-insulated and insulated white doors in both standard single car and double car door sizes. Can I special order a custom residential door? Yes. Since American Garage Doors offers so many different size, color, style and window options we absolutely have a special order program to meet all of our customers' needs. How long does a residential special order take to arrive and be installed? At American Garage Doors we place an order for doors every week. Delivery time is approximately 2 weeks. We will make an installation appointment when you place the order to ensure your door will be installed within days of its arrival at our warehouse. Also, our office will call after the doors arrival at our warehouse to confirm the scheduled installation time still fits your schedule. Is there an additional charge for colors or windows? There is no additional charge for door colors but not all doors are available in all colors. Please contact Shannon at 823-3422 if you have questions regarding door color options. There is an additional charge for windows in the doors completely dependent on the number of windows and window style chosen. What brand of residential garage door opener does American Garage Doors carry? American Garage Doors carries the Liftmaster Professional brand of garage door openers. Which model of opener does American Garage Doors recommend? Just like the doors we sell, American Garage Doors will not "push" a higher priced opener on you. We only recommend the opener that best fits your application and budget. How long does a residential opener installation take? Every application is different but in general an residential opener installation takes approximately 1 - 1 1/2 hours. Does American Garage Doors stock residential openers? Yes. American Garage Doors stocks the most popular models of residential openers. What maintenance do I need to preform on my new door or opener? The only maintenance we recommend is a regular lubrication of some of the moving parts on the doors and openers. Our servicemen will explain where and how often to lubricate the door when he is done with the installation as well as go over cleaning options for the door panels and safety features of the opener. |
Commercial Applications |
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What brand of commercial doors does American Garage Doors carry? At American Garage Doors we are authorized distributors for CHI Overhead Doors and Garaga Doors. Which doors does American Garage Doors recommend? The recommendation that American Garage Doors will always make to customers is the door that best fits your application and budget. We will never try to "push" a higher priced door for an application that doesn't need it. We offer everything from non-insulated galvanized steel doors to high R-value insulated doors in a wide variety of styles and window options. Stop into our office or call 823-3422 to speak to Shannon to have some literature sent to you. How long does a commercial installation take? The commercial door installation time varies completely based on the size of the door, the application and many other factors. However we can promise to get your door installed in a timely and professional manner. Does American Garage Doors stock commercial doors? No. Due to the many options, sizes and applications it would be impractical to stock commercial doors. How long does a commercial door take to arrive and be installed? The lead time on commercial doors is a little longer than residential doors as the manufacturer has to make the door to your specifications. Lead time for the door to be delivered is approximately 3 weeks after you have placed the order. We will set up a tentative installation date and time when you place your order so that we can install it as soon as possible after it is delivered. Is there an additional charge for colors or windows on commercial doors? There are very few color options on commercial doors but there is no additional charge for colors. There is an additional charge for window options. What brand of commercial garage door openers does American Garage Doors carry? American Garage Doors carries Liftmaster Professional brand commercial openers in many different styles and sizes to fit your application. Which model of commercial opener does American Garage Doors recommend? This is completely dependent on the application. Just like the doors we sell, American Garage Doors will not "push" a higher priced opener on you. We only recommend the opener that best fits your application and budget. We offer chain drive and jackshaft openers that will fit most applications. How long does an commercial opener installation take? like the commercial doors, the commercial opener installation time varies completely based on the type, the application and many other factors. However we can promise to get your opener installed in a timely and professional manner. Does American Garage Doors stock openers? No. Due to the wide variety available for all the different applications it would be impractical for American Garage Doors to keep commercial openers in stock. What maintenance do I need to preform on my new door or opener? The only maintenance we recommend is a regular lubrication of some of the moving parts on the doors and openers. Our servicemen will explain where and how often to lubricate the door and opener when he is done with the installation as well as go over cleaning options for the door panels and safety features of the opener. |